Our Partners

 Our Partners

ValueFlow partners with select organisations to ensure our customers receive the best and most relevant solutions to meet their IT Management needs. Our partners are all industry leaders with a proven commitment to ongoing innovation and the delivery of exceptional solutions to their customers.

ValueFlow is proud to partner with the following organisations:


Historically, most of our team were agnostic about automation offerings – we’ve seen enough tools to know that they are not the silver bullet answer.  However, a few years ago when Staples asked us to be their System Integrator for their ServiceNow implementation (Australia and New Zealand) we were so impressed with the ServiceNow fit with our views of the IT Operating Model and Service Lifecycle – a partnership was inevitable! Since then we’ve grown our team into a leading partner.  We continue to grow our team and expand our offerings.
ValueFlow has achieved Silver status early in 2017 and is well on the way to Gold status
Recently, ValueFlow has undergone rigorous evaluation to become an accredited training partner.  In 2017 we will be delivering ServiceNow Administrator and Implementation courses for our customers.  We will broaden the portfolio throughout the year.
We are very pleased to be once again (see our LinkedIn profiles!) in partnership with ALC Training, our old friends who helped establish ITIL, PRINCE2 and COBIT in Australia.  We will be working with ALC to bring emerging frameworks training to the market.  We are already delivering DevOps and IT4IT™ Managing your digital supply chain training courses together.
HDAA are the quiet achievers of the IT Service Management market.  As local HDI affiliates and a long standing business in its own right, HDAA provides amazing services for the IT support industry.  It is important to realise that HDAA provides a broader offering than “Help Desk”.  If you go to their website you will see a surprisingly broad range of offerings for IT Service Management customers. ValueFlow delivers DevOps training in partnership with HDAA and you will see us delivering workshops for HDAA on a regular basis.

ValueFlow has recently been accepted as a silver member of The Open Group.  We look forward to participating in further development of the IT4IT Standard and incorporating IT4IT in our Operating Model services.  In our view, the IT4IT and The Open Group pairing can take IT Management to the next level.  We can also stop worrying about bi-modal…


ValueFlow were the first to bring accredited DevOps training to Australia.  We know how important this is to bringing our clients and the broader IT market to a common understanding of DevOps.  The DevOps Institute (DOI) has the backing of Gene Kim and other DevOps illuminati so we are confident that DOI will be the pre-eminent training body in this space.  ValueFlow partners with both ALC Training and HDAA for public DevOps training.   We also deliver directly for our in-house clients.



We are so pleased to be working with GamingWorks again.  Many of us dealt with GamingWorks when we were at Lucid IT.  And, some of us go back to the good old days of the Dutch Pink Elephant – some of us were colleagues with the GamingWorks guys.  The Phoenix Project simulation from GamingWorks is sensational and offers a real kick start to DevOps transformation.  we are having a lot of fun with it and providing heaps of “Aha” moments for participants.  We look forward to bringing more GamingWorks product to market in the future.


Our DNA is largely from working with ITIL and other Service Management frameworks for many years.  Throughout that time the ITSMF has been the peak body working very hard for its constituents, including small consultancies like ValueFlow.  It has been our pleasure to speak at many ITSM events since starting valueFlow.  We are very grateful for their support




Scott Ward, the founder of Digital Infusions, is an Australian luminary in the Digital and Social technology space.  ValueFlow IT is working with Scott and his team to extend our Digital & Social IT services into the business.  We share frameworks and consulting methods so we can deliver seamless digital consulting services that bridge IT and business innovation.